Asus Zenfone Mobile Service Center in Mumbai

December 27, 2017

List of ASUS Zenfone mobile service centers in Mumbai:

Asus zenfone mobile service centers in Mumbai, Maharashtra provides warranty service to wide range of Asus mobile phones, Zenfone 2/4/5/6 models. Asus has 2 mobile / smartphone service centers in Mumbai. If you have any problem with your Asus mobile phone, kindly contact the Asus mobile service centers officials.

ASUS MOBILE SERVICE CENTERS – MUMBAI CONTACT DETAILS:

Asus mobile service center in Andheri(E), Mumbai
Name: Regenersis (India) Private Limited
Address: Shivai Industrial Estate, Unit No: 210/ 211, 2nd Floor, Behind Mc Donald, Andheri- Kurla Road, Andheri(E)
City: Mumbai
State: Maharashtra
Pincode: 400601
Contact Number: 022-42292194
Timings: 10:00 AM – 18:00 PM

Asus mobile service center in Vashi Plaza, Navi Mumbai

Name: Compuage Infocom Ltd
Address: D/504 3rd Floor Vashi Plaza, sector 17 Vashi, Navi Mumbai
City: Mumbai
State: Maharashtra
Pincode: 400703
Contact Number: 022-27801112
Timings: 10:00 AM – 18:00 PM

Other Asus zenfone mobile service centers in Maharashtra:

Asus Zenfone Mobile Service Center in Pune
Asus Zenfone Mobile Service Center in Nagpur
Asus Zenfone Mobile Service Center in Thane
Asus Zenfone Mobile Service Center in Nashik

Other Brands mobile service centers in Mumbai:

Apple authorized iPhone service centers in Mumbai
Celkon authorized mobile service centers in Mumbai
Micromax authorized mobile service centers in Mumbai
OnePlus authorized mobile service centers in Mumbai

* Thanks in Advance

Please report any incorrect information by commenting below - we will fix it ASAP

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190 Comments
  • sir i want to buy m1 pro

    have you availability of this asus zenfox

  • Sir mere pass asus zenfone 5 hai mujhe iske sab parts milege

  • My rear camera switch option is not showing in camera what is the issue

  • HEY GUYZ ,

    I STAY AT SION , SO CAN U PLZ LET ME KNOW THE NEAREST SERVICE CENTER OF ASUS

  • My asus mobile speaker is not working there is cracking sound when call coming what to do and I am not able to hear voice properly

  • back cover asus model no.asus_x014d

  • My Asus Mobile is not getting charged

  • My asus mobile phone speaker is not working,there is some cracking sound when call coming,please tell me what is the problem?

  • My Asus mobiles speaker not working and it's not getting charged

  • I purchased my Z phone 2 from FlipKart on 11/06/2015.For last two years it worked well.only additional(external) memory was not getting connected .
    But yesterday i.e.on 17th Dec 2017 since afternoon I am not getting ring tone .Vibration mode working O.K. Phone is working O.K. All other functions are working O.K. only dial tone is not coming .

    According to list of service centers I tried to contact Dadar Service center at Bhavani Shankar road Dadar. But Phone are getting wrong numbers same is the case with grant road service center. So both should be removed from list.

    • Thank you for reporting the issue, we removed it from the list.

  • Dadar & Grant Road phones are wrong numbers .Probably companies might have shifted to some other place .Kindly remove both the entries.

  • May ZenFone max display was broken
    Where is nearby servics center
    Please help

  • my mobile repair

  • Have Asus zenfone 2, 64gb mobile, Mother board dead only vibration during charge, we need to recovery of all cont, massage, Images/photos & videos all important data.

  • Having touchscreen issue with my handset ..Please help me with nearest service center between borivli to Mira road.

  • My Asus Zenfone 2 is not working it gets hang and gets restart every time. There is no near by service center available to show my phone. Please help

  • I have purchase Asus zenphone 26 days month & having an issue with charging the phone.
    I hvnt charge the phone or use the phone. The other charger hvnt use as yet. Have a warranty of the mobile & accessories.
    Wifi Also not connected…

  • Hi, my asus zenfone max phone front camera not working, i have new front camera

  • Hi team,,,

    I have purchase Asus zenphone 2 last month of august from amazon & having an issue with charging the phone.

    I hvnt charge the phone or use the phone. The other charger hvnt use as yet. Have a warranty of the mobile & accessories.

    Kindly advice the further course of action & provide the attachment of list of service center in Mumbai/ thane.

    Name – Girish Waghela

    Regards,
    Girish

    • Hi Girish, Asus mobile accessories comes with a 6 months warranty period. Take your ASUS mobile charger to ASUS Zenfone mobile service center in Mumbai and get it fixed or replaced. Check the above post for service center addresses, please call the numbers before planning your visit

  • Hi sir.
    My Asus zenfone max water prob so pls help me and any solution that i send my phono online of u for repaired. Pls

  • Incoming and outgoing is blocked automatically after the recharge in jio sim, Data is working well, but calling is directly cut after the dialling on the any numbers,
    I have updated my system but I don't know why its not showing volte system,
    My cell name is ASUS zenfone
    Model no. ASUS ZOOLD

  • HOW MUCH IT WILL COST TO CHANGE DISPLAY (MODEL : ASUS ZENFONE 3)

  • My ASUS ZENFONE5 getting on but not booting.kindly give suggestions for it on my email address as follows:

  • Hi I purchased says zen phone 5 in month of Jan 2015 after six months from purchased my mobile automatically got heating n automatically off n restaring. Now it's not getting net for calling n online purpose net work on nor it's getting charged. Pls help me in this errors. Thanks

    Waiting for the reply .

  • My SIM card and sd card is NT showing

  • Hi,

    Memory card automatically removed. not able to watch any video which is saved on memory card.

    Same memory card working on another mobile. Same thing happened with another memory card.

  • My mobile Asus ZenFone 2 not getting any update since August 2016. It is still on lollypop not updated to higher version of Android.

  • Hi I purchased says zen phone in month of October 2016 hardly four months r passed n my mobile automatically got off n now it's not getting on nor it's getting charged plz help me in this. Thanks

    Waiting for the reply .

    • having same issue
      i also dont have any idea how to switch on the mobile

  • I have asus zrnfone max and I'm getting burnt white smell from my mobile cover and battery. What should i do?

  • My asus Zenfone 2 is not starting… after you on the the cricle is just going on n on… What should i do

  • M using ASUS ZenFone 2 but there speaker was not working properly how much cost to repair there speaker plzz tell me

  • i have asus padfone S, display is not functioning, what will be the approximate cost for replacing it?

  • Hi My Asus ZenFone 2 speaker is damage how can l solve this problem .My phone is under warranty .l leaving in bhayandar. Tell me nearest galary address please

  • I have ASUS ZenFone max , not opening youtube any solution please

  • Hi, I have ASUS Zen – 2, I have charged my phone in the night yesterday but it was showing on 5% battery in the morning, so I tried switching it off to get the fast charging. I am now trying to switch in ON but not able to do that. It was put on charging to many hours now but still I am not able to switch in ON.
    Plz help urgently.

  • Hey Everyone I have Asus Zenfone Max 2 ( 2 GB 32 GB) my mobile was working fine till last night…… i use to Read PFD file on it.
    now i notice some display issue on screen ( curve size display happen on screen i don't now how even power on-off button also not working properly)

  • My sim 2 slot is not working.. i cannot make any call from sim 2..

  • Hi, I have asus zenphon mobile. but my mobile cannot work proper. now my mobile cannot start and charge battery .

    • Visit nearest ASUS authorized service center and get it fixed

  • Hi my name is Ajay and I purchased a ASUS ZenPhone Selfie on the 22nd of Sept, 2016. The charging point on the phone has stopped functioning. I have given it to an ASUS service centre in Dadar west and they are not reverting to me with any concrete reply. Please help me out with this at the soonest.

    Awaiting your reply via email.

    Thanks,

    Ajay

    • Report your issue to ASUS customer support team, they should be able to help you. ASUS Toll free number – 1800 209 0365 (Global) (Mon-Sat: 09:00 AM – 18:00 PM)

  • Hi,
    I recently buy a Asus phone, it's near about 1 month, The phone is getting hang and also it's always getted heat very faat, some times it also get automatic restart and it's irritating..
    Please help me out….

    • Visit nearest ASUS authorized service center and get it fixed

  • Hi, I had purchased Asus phone on Aug-2016. for last 1 months it worked nicely but since last month m facing issue in this phone.
    my phone gets restarts automatic while using it, it gets hang for few minutes and then gets restart. it is very irritating when it happens while doing important things.
    Please help me out with reason for it and the best solution to resolve this problem….Even phone book, calls & system are working very slow. It takes long time for any operation while memory is enough free.

    • Visit nearest ASUS authorized service center and get it fixed

  • above post that says Asus service center located at Dadar also.. so i jst wanna confirm that its true or not.?

    • Call the ASUS service center number and confirm

  • How can I update my ZenFone 5 to lollipop.
    Currently it is having android os 4.4.2

    • As of now there is no authorized OTA update from ASUS. Visit nearest ASUS authorized service center and check if them.

  • what is the price samsung TAB 2 Mother board

    • Call the Samsung service center and check the price with them

  • Sir,my mobile is ASUS ZenFone 5.
    my mobile mike is not working during call and
    Recording .
    Tell me the cost.

    • Visit nearest ASUS authorized service center and get it fixed

  • while i m charging myasus mobile phone …model no.ZOOLD 100 percent and even removing charger phone shows continious ON CHARGE. and phone behaves not properly. In this position if i connect my car mobile charger without 12 volt supply, LED glows. in this position i can not use phone. while charging level comes down upto 50% MY NAME: RAMESH RANE

    • Only use ASUS authorized mobile chargers, try restarting your mobile and check again

  • my ASUS Zenfone worked fine for 6 months now it suddenly has concked off after it fell down once. It just keeps restarting, shows the ASUS logo…. dissappears…. shows again and this continues….Can you please suggest what needs to be done. Regards,

  • Purchase asus zenfone 2 laser on march it work smoothly till 4 months now its hang and automatically restart. please help me out. I can even pick up incoming call during the phone hang. Provide some solution for that.

  • My Zenfone 2 Laser ZE601 KL , Corning Glass 4 has been Break , Fallen from 1 to 1.5 Feet from the Table Top of My Desktop.

    Will it be replaced with Minimum Charges , As spoken to the Assistance at Service Center they Cost 3500 Bucks to replace it .

    Phone covers under warranty as i had bought it in the month of July 2016

    Kindly revert back asap.

    • Hi Vicky, display breakage is not covered under warranty terms.

  • My phone isn't charging! Pls help

    • Hi Shane, did you try with a different charger / cable?

  • My asus zenfone 2 having trouble to connect with any network. Sometimes geting full network and suddenly leave it……i am so tired to this problem plz me……

    • Hi, can you try switching your mobile network to 2G and check the same.

  • hii it's juhi,
    please may I know d Asus zenfone services center in mumbai or near by boriwali or andheri

  • Hi,
    I have a problem with my asus ZenFone 2 laser… when a normal voice call microphone doesn't work, the opposite person cannot listen my voice and by whatsapp call its clear… i have tried the above replay of urs
    (I had a similar issue in my Asus zenfone 5 mobile, it got resolved after updating all my Asus calling app. I would recommend you to connect to Wi-Fi & update Asus firmware (Settings > About > System Update) and Android apps by visiting Google play store.

    Reply
    January 22, 2016 2:31 AM By venkateshakula)
    But still i have same problem of…
    Please reply asap what to do

    Thanks

    • Hi Manali, since updating your phone and apps didn't help you – take your mobile to nearest ASUS authorized service center and get it fixed

  • My asus zenfone max got hanged and after that I switched it off now I can restart it and it is not even charging. Help me on this please.

    • Hi Suraaj, this might be a hardware problem – take your mobile to nearest ASUS authorized service center and get it fixed

  • My mobile ASUS ZENPOHAN MAX BACK Buttion is not working

    • Hi Vijay, if there is any screen guard try using the back button without it. If this didn't help, take your mobile to nearest ASUS authorized service center and get it fixed. Please carry your mobile bills and warranty card to claim the warranty.

  • Andheri, Dadar service stations are closed.

    Help us know service center nearby goregaon, malad in Mumbai.. This is required urgently as phone is under warranty and facing issues.

    • Hi Awipawar, thanks for reporting the issue, we will get back to you shortly. And sorry for the inconvenience caused.

    • Hi Awipawar, both Andheri and Dadar service centers are open and they service ASUS mobiles. We have confirmed the same by contacting ASUS. Please call them and plan your visit.

  • Hi please confirm that today asus service center is working?

    • Hi Pravin, can you please call the service center and check with them directly.

  • My Asus Zenfone take almost more than 6hrs for complete charging with original charger,as in the beginning it use to take just 1hrs for complete charging,what is the problem,is it battery issue or charger issue or charging connector issue

    • Hi Blassel, we are not sure about this problem. Take your mobile to nearest ASUS authorized service center and get it checked.

  • My Asus zenphone is suddenly switch off. It is never start again. I thought battery may be low. I charged mobile around an hour. Than also it never start. Please suggest what should I do.

    • Hi Roshan, try these steps and check if it helps:
      Press & hold power button for 30 seconds.
      If it doesn't help take your mobile to nearest ASUS authorized service center and get it serviced.

  • My ASUS zenmax not showing apps installation settings

    • Are you checking about Allow app installs from 'unknown sources'?

  • My Asus Zenfone was unable to charge, socket was broken, diagnosed by mobile repairer, he advised me to change the socket, after changing the socket, though the charging very slow yet. Please suggest me,

    • Hi Mahesh, visit the same service center and report about this behavior. They should be ready to resolve this.

  • 4 months ago i purchased asus ZenFone 2 laser, since few days when i attend any call or when i call others they cant listen my voice, i need to talk puting the speaker on. But when i try to talk without keeping the speaker on others cant hear me. What is the use when i listen them on speaker as there is no privacy if i keep the speaker on. Can you plz help..

  • Just a month n half..battery takes 12…13 hrs to charge…what is the solution..

  • Mera ASUS ZenFone 2 laser he…Mera mob ka ye problem he k last 2 week hua Mera mob beech beech me
    Me job call Karta hun Mera awaz usko sunai nehi deta he…Kya problem he..Please batayiye..

    • Hi Gopal, update all the ASUS provided apps by visiting Google play store and check if the problem is resolved. If not take it to nearest ASUS authorized service center and get it fixed.

  • Caller cannot hear my voice .. pls solution mi.. handseat is zenfone 5

    • Hi Parimal, try updating all the ASUS apps by visiting Google play store and then check again. If it doesn't help visit ASUS authorized service center and get it fixed.

  • Hi, My asus zenfone 2 get switch off suddenly and it is not get turn on after so many times i tried.
    please tell the solution

    • Hi Ruchir Shah, visit ASUS authorized service center and get it fixed.

  • MY ASUS ZENFONE 5 LOST YESTERDAY.
    I WANT TO BLOCK THE PHONE BY USING IMEI NO.
    ANYBODY
    KNOW WHAT TO DO

    • Hi Kiran, contact your network service provider.

  • Hi, My Zenfone Max(black) power button isn't working properly I just bought in May, 1 week
    Could you pls suggest any solution,
    Or shall I visit you branch for it.

    • Hi Sonali Badad, take your mobile to nearest ASUS authorized service center and get it fixed. Carry your bill and warranty card along with you

  • Asus Zen Phon 5 market pries 7500-8000

    and Repairing charges 89415 Rs.

    Company and Cervices centers khup zolar ahi

    check below cost

    Part TOTAL 7480 Rs.
    VAT @12.50% 935 Rs.
    Service Charges 425 Rs.
    Service Tax @15.00% 75 Rs.
    Grand Total 8915 Rs.

    Please do not go Asus mobile cervices centers

    Regards,
    Deepak

  • PRODUCT DESCRIPTION PRODUCT CODE QTY UNIT PRICE AMOUNT
    A501CG MAIN_BD_8G/Z2560/WW/3G 90AZ00J0-R09000 1 7480 7480

    Part TOTAL 7480
    VAT @12.50% 935
    Service Charges 425
    Service Tax @15.00% 75
    Grand Total 8915

    Regards,
    Deepak

    Zoloar ahi Ashus Compani

  • I have purchases new zenfone selfie and after twenty days not able to. Talk with the phone as the person whom I am calling is not able to listen me however Inam.able to hear him out.Now I am facing problem as I have purchased i on 8th June at Patna Bihar& now residing in Mumbai at Andheri West I don't know where is the service centre kindly let me know the service centre if any body knows with mobile no.

    • Hi Ramgopal, check the post above for ASUS authorized service center address.

  • Sir, from few days my asus anoriod phone's battery is dying quickly and when recharged gets charged within 2-3 minutes.let me know the reason for it

    • Hi Shaun, this is a strange problem. I think your battery life time is over. Take your mobile to nearest ASUS authorized service center and get it diagnosed. If they say battery should be replaced, change it.

  • My Asus ZenFone selfish 2 is becoming very hot when I am operating this device and it's becoming hang all the time.

    • Hi Rupesh, user ASUS Auto start manager app to disable all the apps which are running in the background. That way the batter usage decreases and phone will be emitting less heat.

  • My zenfone 5 got switched off….
    can't restart plz help..

  • Hiee my from malad … my asus zenfone max has been switched off . i was palying online game and it got switched off because the battery was low it is a new phone with only two months usage .. i tried and kept the cell for charge for atleast 4 hours but its not getting charged please help me ..i tired alot plzzzz can you help me

  • Where is the nearest ASUS service centre to Latur?? Please reply

  • Any Solutions To Overcome Heating Problem? Zenfone 5..

  • My zenfone max is not getting unlocked. Touch screen is not working. I don't know whether battery can be removed. Pls suggest.

  • From the last few days i am facing a problem very badly in ausu zeafone 2.
    the battery get charge fully even though the phone get switch off after 5 mintues i think you sholud change the battery a give a new one to the customers.
    and where we plug in our earphone there too i have a issue that my earphone is not getting plug in.
    kindly do something a help me too get out from this problem

  • The rear camera in the newly purchased Asus Zenfone 2 Laser is not getting activated. Could you please let me know how to activate it ?

  • Hi. My ASUS mobile phone (Zenfone 5 T00J) was drowned in water and I took it out immediately. I have removed the sim card and the memory card immediately. But, the phone is still switched off.

    Please suggest what can be done. I am from Navi Mumbai – Kharghar.

  • My mobile is getting charge very slowly not even full after charging around 3 to 4 hrs. With out any use while charging. Even I want to change my mobile battery also. Suggest where I Wil get og battery for ZenFone5 model

  • Hello, i have a Zenfone 2 Laser with 3GB RAM. Somehow the display screen has divided into two parts visually upper one Black and lower part with some colors and sometimes the screen is visible.

    Please help me as do i have to replace the screen or not If Yes what is the cost for the same as my mobile is in the 6 months warranty period.

  • hi,

    i hv bough asus zenfone 5 2 gb 16gb when it launched…now it is taking 12-13 years…sorry hrs… to charge full…so can you guide me what should i doo..?? is it a charger problem…?? battery problem…?? where can i get it repaired in Borivali kandivali malad,of mumbai… do there is a exchange scheme on asus other models…pls let me know…thx…

  • After clearing my apps in recent apps my Google now widget does not clear and shows there every time when I click recent app key.. please reply asap

  • I baught Zenfone max in january 16.
    From yesterday touch screen is not working.
    I am unable to pick or do call

  • Hiii
    I m using Asus zenfone 2, I am getting problem in simcard socet as it doesn't read my sim.
    I changed & took new sim also but it's not working.
    I bought before 6 months & this happens.
    Now thinking is ASUS a good company to recommend any one ??????

    Thank you.

  • Hieee i had purchased asus zenfone lazer 2 in 2 weeks before..while calling any one it not shows display and it appears black screen.and it doesnt show cancel button also..pllll.. help what is the prblm..

  • hello, would like to know all the services you offer.also do you provide online cloud backup? how is the price structure for these services.

    thanks

  • Just I bought asus zenfone2 from amazon
    But it is not getting switched on .please someone help me

  • Hi…i have updated my android version..after updating to android lolipop 5.0.1 my battery is getting drained very fast…my phn is asus zenfone max..plz help me how to disgrade to previous version..or any other way to fix dis problem??

  • I recently bought my asus zenfone after getting recommendation from my friend about came a month back. Yesterday while my mobile was charging i heard phat sound and post that my phone is not showing any signs of beiing alive. Please suggest.

    Regards,

    Manish

  • i lost my mobile someone tell me how to block my mobile ASUS ZENFONE 2 LASER.

  • When I try to make a call from call log or contacts the screen just blinks but call does not get connect ed . also when type the phone no N try to call the no disappeares calls r not connect ed .

  • can any one give the exact detailed address or contact no of Asus zenophone for mobile service.

    Pankaj

  • sim 2 slot is not working

  • I hv bought asus zenfone max recently. Nowdays i am getting problem while calling. When i m trying to call a number for a first time or from call logs or from contact list, after dialing a same or select from a list the calling screen appear for a second and my dialing pad seen empty. Mostly after 5 to 10 times i hv to dial a number. Slowly slowly the frequency of dialing has increased. Pls solve this at urgent….

  • My asus phne is not working anything and system is not running is showing….

  • i have purchased asus zenfone max 3 weeks back…since last 2 week i m facing camera problem…1) after capturing pictures, when i go to gallery to view my clicked pictures,,, it shows some images are unsupported file… why is it so ???.. 2) the camera lens takes 8 to 10 seconds to get clear vision….

  • Sir my mobile screen gets black out when i place a call and it is not possible for me to check any data required after that, i have to cut the call and get the data and again place a call, please let me know how can i keep my screen awake while on call.

  • Standby time for the phone has reduced from 20 hrs to 7-8 hours.

  • sir i want complete body of asus zenfone 2 ZE551ML plzz make it available
    its whole body got damade accidentally.

  • i have bought my phone in december.my phone camera is not working properly.i get yellowish images.what to do.the camera is very bad.what yo do

  • hii, I had purchased Asus zenfone 2 laser and got delivered on 15/1/2016 and the phone is getting switched off when it's getting touched to hard .so please help me

  • My spekars is demeg plz halp fast and 1 day riper my mobile

  • Hi, I have purchased Asus Zenfone Max 550 & got delivery on 4/2/2016. After 15 days I am facing problem with front camera. Screen is showing black. Taken to Service center but saying parts are not available . It may take 3 4 days.

    Advise troubleshooting so that problem can be tackled.

  • I have asus zenfone 2 laser, i got the notification of system update and hence i updated.
    the update was completed and then the notification is coming that 'unfortunately system UI has stopped'. I also tried by restarting but the same notification is seen on the screen and nothing is happening. what should i do?

  • glass broken.Had pin to enter.Letters 1 to 6 not working.

  • i have asus zenfone 5. my mobile is not switching on .. i did factory reset ,software update evrythng. still m getting problems.It takes hours to switch on…plzz help and plzz suggest some gud service centre in Thane or mulund.

  • 6 months ago i purchased asus ZenFone 2 laser, since then when i attend any call or when i call others they cant listen my voice, i need to talk putting the speaker on.I had given it to Inward service centre,Kolhapur so many times. but the problem exists.(I stay at Bhandup now I am studying at Kolhapur) when i try to talk without keeping the speaker on others cant hear me. What is the use when i listen them on speaker as there is no privacy if i keep the speaker on. I am stressed out since I have bought this phone.I cannot concentrate on my studies.I have complained several times but of no use.I had a call from Andheri office, Delhi office only to know whether my problem is solved. Again no reply from them. Now also the same problem exist in my phone.Please replace my phone or return my money back.

    • Hi Sweta, try this and check if this helps:
      * Settings > Wireless & Networks > More > Mobile Networks > Preferred network type > 2G/3G mode. I tried this and it worked for me.

  • 2 months ago i purchased asus ZenFone 2 laser, since few days when i attend any call or when i call others they cant listen my voice, i need to talk puting the speaker on. But when i try to talk without keeping the speaker on others cant hear me. What is the use when i listen them on speaker as there is no privacy if i keep the speaker on. I am feeling very sad to buy this phone.

    • Hi Pradeep Pradhan, try this and check if this helps:
      * Settings > Wireless & Networks > More > Mobile Networks > Preferred network type > 2G/3G mode. I tried this and it worked for me.

  • My ZenFone 2 screen is cracked. How much does it cost

  • phone gets switched off every 10 min…

  • Hi, I purchased asus zenfone on december, now the voice is not coming, i visited service center, they will take 3 – 4 days for changing the spearker. they required mobile at their place. In service center not in stock the spearkers.

  • please tell me which is the best service centre for asus mobiles in navi mumbai,
    mobile is in warrenty.

  • My Asus Zenfone 5 does not charge beyond 50 to 60 percent after charging for the full night..The phone also discharges fast. The phone is just a year old..

  • My Asus zend phone -2 was kept off for fou days and now it is not getting on

    • Hi Milind,
      Please visit Asus authorized service center in Mumbai which ever is close to your place and get it fixed.

  • My zenfone 2 speaker is sounding like cracked….what should I do ? Nd asus warranty is for how many months? I bought ds phone in june 2015.

    • Hi Nishank Rane,
      All Asus mobiles have 1 year warranty period. Please visit Asus authorized service center close to your place and get it fixed for free.

  • Hi VenkateshShukla..
    Thankyou for your reply…my software is upto date..what else do i need to upgrade? And all android apps means? My asus calling app is also updated..but still i am facing the same problem of proximity sensor..which is very sad.. 🙁

  • Phn wifi n Bluetooth gets started automatically n even d phn is getting hanged…it is switched off from 2 days n is not getting charged too..

    • Hi Mithun,
      Take your mobile to nearest Asus authorized service center and get it fixed.

  • Asus Zenfone 5 Unable to detect on PC..USB function not working Charging was Ok but no any Sign on screen when connected to PC

    • Hi Sagar,
      Take your mobile to nearest Asus authorized service center and get it fixed.

  • Hi It is only three months since i bought Asus Zenfone.It was working fine till yesterday night. Morning it would not start and when i switched it on i saw a line from inside the screen..Kindly suggest what to do.

  • my phone always charging i'm not plug adoptor mobile this charging

  • My phone is not starting …a USB sign is showing when I try to start my phone but then my phone is switching off again…..

    • Hi Kunal Kataria,
      Your Asus Zenfone might be bricked, take your Asus mobile to Asus authorized mobile service center in Mumbai and get it fixed.

  • Hi I am not able to play songs in my ASUS zenfone 2. Everytime I try to open Music app it crashes with a message that "Unfortunately music has stopped". I had given my phone to service centre and ever since I got it back I am facing this issue. Kindly let me know what to do.

    • Hi Bhawani,
      Try updating the Music app by visiting Google play store. Your current Music app may not be compatible with the Android OS in your mobile.

  • Hello;
    I have broken my USB port of my Zenfone 2. Now I my phone doesnot charge on other phone's USB port. I have tried many USB. Is something wrong with my Adapter?

    • Hi Fanco,
      There might be a hardware issue with your mobile, take it to service center to get it fixed.

  • hi since last few days my storage of mobile was showing full so i deleted all my images n videos…. After deleting m finding issues in mobile :
    1-m not able to download any apps 4m google app store.
    2-My alarm clock is also not working….. Sometime it rings on set time n sometime it doesn't.
    3-Sim 1 card slot…. The card moves 4m its place bcoz of which i need to open mobile back cover n remove card from card slot n put again…
    Like this i m hvng some issues cn u plz help me what should i do

    Thanks & Regards,
    Komal vasa
    komalvasa_20@yahoo.com

    • Hi Komal,
      1. You might have deleted some system files mistakenly, which you shouldn't do.
      2. Can you exactly tell what error it shows when you try to download apps from Google Play store?
      3. SIM card getting misplaced may not be due to you deleting the files. Please check that the SIM is of correct shape and try inserting it with care.

      If you still have warranty for your mobile please take it to Asus authorized service center and get it fixed. Take a full backup before giving it to service.

  • My phone speaker is breakdown

    • Hi Faisal,
      Take you Asus mobile to Asus authorized service center and get it fixed. Do carry along your mobile bills and warranty card.

    • Hi sir muje puchna tha ki mera pass 3 Mobile hai us mein 1 LG. 1 Micormax or 1 boolm ka juna mb hai to muje help chiya sir muje sell karna hai wo bhi thik kar kye to ab mein ky karu sir plzz ans me

  • There is some issue with the proximity sensor..the screen remains off even after call end..it does nt gt on pressing the power key..i am using zenfone selfie..please help

    • Hi Tanvi,
      I had a similar issue in my Asus zenfone 5 mobile, it got resolved after updating all my Asus calling app. I would recommend you to connect to Wi-Fi & update Asus firmware (Settings > About > System Update) and Android apps by visiting Google play store.

  • Caller cannot hear my voice

    • Hi Sanjay,
      Connect to Wi-Fi and update all your mobile apps, especially the Asus calling app. Also check for and update the Asus firmware (Settings > About > System Update).

  • my email id is bhanerajendra696@gmail.com
    my mobile spekar is crak sound are not clealy
    plz send asus mobile service center address.
    i have 1 day repaire mobile where is service provied plz tell

    • Hi Rajendra Bhane,
      Check the details provided in the post above to find the nearest Asus service center.

  • My SIM card is not getting detected in ASUS Zenfone 2. It is getting detected in all other phones except this phone.

    • Hi Bhawani Jha,
      This might be a hardware issue, updating software might not help you. Take it to the nearest Asus authorized service center to get it fixed.

    • do one thing apply tape on your sim card and then reinsert into mobile it might be start working.

  • Phone got hang and need restart all the time.
    Kindly do the needful.

    Rajesh

    • Hi Rajesh,
      Your mobile might be affected by some virus, connect it to your Desktop and scan with an anti virus. Take a backup of all your content (Contacts, Images, Videos etc) in Asus Zenfone mobile and do a complete factory reset if you are fine doing it.

    • Hi, I had purchased Asus zenfone 2 laser on November-2015. for last 4 months it worked nicely but since last month m facing issue in this phone.
      my phone gets restarts automatic while using it, it gets hang for few minutes and then gets restart. it is very irritating when it happens while doing important things.
      Please help me out with reason for it and the best solution to resolve this problem….

      • this not good mobile my mobile is some issue of display not showing & restart automatically hang

        • me too face the similar problem… and still didn't got the best solution
          its really pissing me.